COM 423: W6 Negotiating Conflict –

COM 423: W6 Negotiating Conflict –

Business Finance –

COM-423 Group Dynamics

Week 6 – Negotiating Conflict

Two Parts to this assignment:

Part I:

Answer the DQ in 50 words or more (be specific):

Often, less outspoken members of a group avoid voicing viewpoints that are out of line with the majority. What are some ways to elicit these minority viewpoints?

Part II:

Assignment Detail: (this builds on previous assingments)

Write a paper of approximately 750 words that answers the following questions:

Consider the group that is the focus of your final paper or another group that has faced a conflict. Think about a time when members of the group had conflicting viewpoints. Discuss the nature of the conflict.

What were the interests of the opposing parties?

Was the conflict an example of constructive controversy, consensus-seeking, debate, or something else? Explain.

How did each group member behave during the conflict? For example, were group members searching for compromise, withdrawing, or trying to smooth over the conflict?

Did those involved in the conflict attempt to understand opposing viewpoints?

How was the conflict eventually resolved?

What could have been done to improve the process for resolving the conflict?

Include a minimum of two scholarly sources.